Program Outcomes

Graduates of the Medical Receptionist program will:

• Possess the skills needed to secure and maintain entry-level employment as a medical receptionist.
• Understand and practice the professional work habits expected in the medical office field, including confidentiality and ethical practices.
• Understand and correctly apply medical terminology.
• Demonstrate proficiency in using computer hardware and the Windows operating system.
• Achieve an industry-level proficiency in keyboarding and word processing.
• Perform those basic office tasks and procedures that are typical in entry-level medical office positions, including reception and standard filing practices.
• Be able to research business, medical and employment information via printed materials, electronic media, and the Internet.
• Demonstrate the ability to communicate orally and in writing at a level necessary for successful employment as a medical receptionist.
• Demonstrate the mathematical skills essential to employment as a medical receptionist.
• Demonstrate critical thinking skills needed to prioritize, anticipate and analyze problems, and to evaluate and implement solutions.
• Possess a commitment to diversity and enhanced employability through the understanding and practice of human relations, teamwork, and patient service skills.
• Demonstrate the ability to research employment opportunities, prepare an effective employment package, including resume, and present oneself positively in a job interview.

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