Program Outcomes

Graduates of the Office Support Specialist program will be able to:

• Possess the skills needed to secure and maintain entry-level employment in a variety of entry-level office support positions.
• Understand and practice professional work habits expected in the business world, including confidentiality and business ethics.
• Achieve an industry-level proficiency in keyboarding and word processing.
• Demonstrate proficiency in the use of computer hardware and the Windows operating system.
• Perform those basic office tasks and procedures that are typical in entry-level office support positions, including reception and standard filing practices.
• Research business and employment information via printed materials, electronic media, and the Internet.
• Demonstrate the ability to communicate orally and in writing at a level necessary for successful employment in the office support field.
• Demonstrate the business math skills essential to employment in an entry-level office support position.
• Possess a commitment to diversity and enhanced employability through the understanding and practice of human relations and teamwork skills.
• Demonstrate the ability to research employment opportunities, prepare an effective employment package, including resume, and present oneself positively in a job interview.

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