Course Project Summary: For the fall quarter of 2010,
we reviewed the curriculum and materials for this course to see what
should be updated, revised and/or supplemented.
We reviewed a few textbooks but
(given the short nature of the course) decided instead to use a set
of videotaped lectures that were developed and produced by RTC’s
General Education Department specifically for use in human relations
courses in RTC’s professional / technical programs. Thus, those
lectures provided the core curriculum and material for the course.
(Those videotapes are not part of this project.) To supplement
those lectures, I gathered additional resources and developed extra
activities and lessons on the following topics:
Communication Styles, Giving and Receiving
Criticism, Multiple Intelligences, Sexual Harassment, and
Constitution (see footnote).
For the lesson on communication styles, we used
Success Signals, a
communications training program that has been used—and highly
recommended—by other programs at RTC.
It presents some “eye-opening” concepts in an engaging way,
and many students commented that they found it to be very useful.
It has now been adopted by the program for future use with
this human relations course. The program includes a book and DVD.
The publication details for
Success Signals (© 2006 by
Agreement Dynamics, Inc,) are included in the Communication Styles
September 17 is US Constitution Day, and RTC complies with
the federal mandate to include lessons about the US
decided to include our US Constitution lessons in this Human
Relations course. Not only does this meet the federal
requirements, it’s actually a good fit: The US Constitution
is all about managing conflict, which is a key concept in