Course Project Summary:  For the fall quarter of 2010, we reviewed the curriculum and materials for this course to see what should be updated, revised and/or supplemented.  We reviewed a few textbooks  but (given the short nature of the course) decided instead to use a set of videotaped lectures that were developed and produced by RTC’s General Education Department specifically for use in human relations courses in RTC’s professional / technical programs. Thus, those lectures provided the core curriculum and material for the course. (Those videotapes are not part of this project.)  To supplement those lectures, I gathered additional resources and developed extra activities and lessons on the following topics:   Communication Styles, Giving and Receiving Criticism, Multiple Intelligences, Sexual Harassment, and  U.S. Constitution (see footnote). 

For the lesson on communication styles, we used Success Signals, a communications training program that has been used—and highly recommended—by other programs at RTC.  It presents some “eye-opening” concepts in an engaging way, and many students commented that they found it to be very useful.  It has now been adopted by the program for future use with this human relations course. The program includes a book and DVD.  The publication details for Success Signals (© 2006 by Agreement Dynamics, Inc,) are included in the Communication Styles lesson plan.