Program Outcomes

Graduates of the Certified Office Professional program will:

• Possess the skills needed to secure and maintain entry-level employment as an administrative assistant.
• Understand and practice professional work habits expected in the business world, including confidentiality and business ethics.
• Achieve an industry-level proficiency in keyboarding.
• Demonstrate proficiency in the use of computer hardware and the Windows operating system.
• Achieve proficiency in the Microsoft Office applications.
• Perform those basic office tasks and procedures that are typical in office support positions, including reception and standard filing practices.
• Be able to research business and employment information via printed materials, electronic media, and the Internet.
• Demonstrate the ability to communicate orally and in writing at a level necessary for successful employment as an administrative assistant.
• Be able to integrate and apply learned skills in order to research, evaluate, and effectively present information to others.
• Demonstrate the business math skills essential to employment as an administrative assistant.
• Demonstrate critical thinking skills needed to prioritize, anticipate and analyze problems, and to evaluate and implement solutions.
• Possess a commitment to diversity and enhanced employability through the understanding and practice of human relations, teamwork and leadership skills.
• Demonstrate the ability to research employment opportunities, prepare an effective employment package, including resume, and present oneself positively in a job interview.

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