College Technology Services (CTS) - Information Technology

Welcome!

College Technology Services provides secure, reliable, integrated, and cost-effective technology solutions that align with instructional and administrative goals while delivering excellence in customer service. 

In support of our mission, we will:

  • Partner with the College constituencies to understand the Technology needs of the students, faculty, and staff.

  • Research, evaluate and implement new services and technologies to enhance the teaching​, learning and administrative experience

  • Provide leadership, guidance, and planning for the effective and strategic use of emerging technologies

 

In order to help slow the spread of COVID-19 (Coronavirus), this office will operate remotely until further notice.​​​​​​​

Need Support with Technology Please Contact Us:


Monday  - Friday 7:30 AM - 4:30 PM

Onsite visits by appointment only!

Office: J-311​ 

Staff & Student Support: 425-235-2500 

Submit Technical Support Request via Emailservicedesk@rtc.edu​ ​

 

 

Vision Statement

College Technology Services will be recognized as a high-performance team providing technology excellence that advances teaching, learning, research and student development in alignment with Renton Technical College’s mission and goals

 

Mission Statement

College Technology Services provides secure, reliable, integrated, and cost-effective technology solutions that align with instructional and administrative goals, while delivering excellence in customer service. 

In support of our mission, we will:

  • Partner with the College constituencies to understand the Technology needs of the students, faculty and staff.

  • Research, Evaluate and Implement new services and technologies to enhance the teaching, learning and administrative experience

  • Provide leadership, guidance and planning for the effective and strategic use of emerging technologies

  • Demonstrate technical and operational excellence through a commitment to professionalism and continuous quality improvement in delivering the services that are provided.

 

Core Values

Our core values drive and guide us as we serve the college community.   As members of CTS, we are committed to:

  • Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge, and building effective partnerships with key stakeholders.

  • Innovation: We encourage creative and critical thinking in the development of technology services and solutions.

  • People: We listen to, respect, and care for faculty, staff, students, and one another, both professionally and personally.

  • Service: We strive to provide excellent service by being consistent, agile, reliable, and accessible to all.

  • Transparency: We leverage open communications and thoughtful business processes to be accountable in our interactions and our work.

  • Continuous Improvement: We strive for operational excellence through the on-going development of the staff and provide technological professional development to the entire organization.